Privacy Policy

Introduction

Crenshaw Landscaping, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.crenshawlandscapingllc.com or use our landscaping services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or consultation
• Contact us via phone, email, or contact forms
• Schedule landscaping services
• Subscribe to our newsletter or updates
• Interact with our website or social media

This information may include:

• Name and contact information (phone number, email address, mailing address)
• Property information and service requirements
• Payment information (processed securely through third-party payment processors)
• Communication preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Device information (mobile, desktop, etc.)

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Providing landscaping and hardscaping services
• Responding to your inquiries and service requests
• Scheduling consultations and service appointments
• Processing payments and managing billing
• Sending service updates and important communications
• Improving our website and service offerings
• Marketing our services (with your consent)
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling software)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a business sale or merger, customer information may be transferred as part of the transaction
• With Your Consent: We may share information for other purposes with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer service records may be retained for several years for business and legal purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your personal information in a portable format

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: